About Us
Mission:
Cabin Creek Animal Hospital's mission is to care for the animal members of your family. Our knowledgeable and compassionate veterinary team takes the time to get to know our patients and their humans! We strive to provide the best treatment options to all of our patients and their owners, while maintaining our small town ambience. We achieve this in a friendly and laid back atmosphere. Motto: "Your Hometown Vet" Veterinary-Client-Patient-Relationship: The VCPR is an important relationship and is established between a veterinarian and a client after the completion of the first visit to our hospital. This relationship can be ended by the hospital or by the client if either party deems necessary. For more information about the VCPR, you can visit the AVMA website, avma.org. Respect and Communication: We understand that there are often high emotions involved when a pet is ill. We will do our very best to meet your needs, however, abusive or foul language will not be tolerated. We do ask that clients ask any and all questions that they have if we are not communicating well. You can always contact our Practice Manager for assistance or feedback as well. Accessibility and Inclusivity: Cabin Creek Animal Hospital is a fully-inclusive location, with zero tolerance for judgement or exclusion based on gender, financial status, race or health status. If you have specific needs for communication, assistance with your pet, the environment in the hospital or any other supports, please just ask and we are happy to help however we can. Appointment Times: Our appointments are scheduled for a specific amount of time based upon the reason for the appointment. We do our very best to stay on time and ensure we are respecting your schedule. We ask that you do the same. Animal emergencies do arise during office hours. If you arrive late, we will try and to accommodate, but in some cases, we may need to to reschedule your appointment. Payment Policy: We require full payment at the time of services rendered. You will be kept informed of costs as you make decisions for your pets' medical care. All surgical estimates are provided in writing at the time of intake. For your convenience, we accept Visa, Mastercard, Discover, American Express, Debit cards, personal checks, cash, and CareCredit. We do not provide payments plans through the hospital, but do work with a company called CareCredit. To find more about CareCredit please click on this link. |